Common problems

My page shows “not found”

• The page is private. A page is private only if you switched it to private. Make it public on Home, or in the editor and press Save changes. See Public and private pages.
• The address is different. Check the exact address on Home. If you renamed it, the old name stopped working at once.
• An extra alias ran out. Renew it in the Shop. See Page addresses and aliases.

While you are logged in you can open your own private page, so check with a private browser window to see what visitors see.

My changes do not show

• In the editor, most changes wait for Save changes. If the bar says “Unsaved changes”, press it.
• If a field is marked in red, nothing was saved: fix it and save again.
• If you were offline, the bar says the server could not be reached and keeps your changes: press Save changes again.

My layout will not save

Premium layouts can be previewed by everyone but saved only with Premium. See Choosing a layout.

“This address is already taken” or “This name is reserved”

Someone already has that address, or it is a name we keep for the site itself. Try another: add a dot, a dash, an underscore or a number.

My page is not in Explore

Listing is your choice and has a few conditions. See Listing your page in Explore.

“This page expired”

A form was open for too long. Go back, reload the page and send it again.

“Too many tries at once”

You did the same thing many times in a short time. Wait a minute, then try again.

“Back in a moment”

The dashboard is closed while beseen is being updated. Try again in a few minutes. The rest of the site, including every public page, keeps working during updates.

Still stuck?

See Sign-in problems, Upload problems, or contact us.